I am between 2 dress sizes 36 and 38, What size do I choose?
36, If you are between 2 dress sizes, always use the smaller dress size. The waist trainer can resize larger.
What is steel bones?
In short, it is metal support pins inside the waist trainer. The more
you have, the more you will get that hourglass figure
What is the available dress sizes?
All our products have different dress size ranges but are usually
between Dress Size 28/4 to Dress Size 46/22.
Please have a look at our Price List for available sizes per
product.
How do I make payment?
Once completing our ‘2 Step Order Request’ form, we will send you an
email and sms with an invoice attached that will contain our banking
details to
do an EFT
What payment methods do you have?
Currently, we process VISA, MasterCard and EFT. We don’t offer any
items on credit.
How long does your delivery take?
Normally
if we have the product in stock, it takes 3 to 5 days working days to
process the order after receiving the payment. However, if we don’t
have the product in stock, it can take up 3 – 4 weeks to process your
order. If delivery time is vital, please ask if we have the item in
stock. This is an estimate, in most cases, our team ensures efficient
and fast delivery irrespective of the size of the order. Depending on
the area orders can be delivered within 16 hours if there is no delay.
How much does delivery cost?
Courier fee is R95; we offer free delivery on orders over R700.
Can I use my work address?
Yes
Where from my item(s) being shipped?
From the beautiful Cape Town area
Are you accepting orders outside South
Africa?
Yes, we are shipping across the globe. Shipping charges may apply.
Within South Africa, we charge a fixed rate per delivery
What is the return policy?
Due to sanitary reasons, we do not offer refunds; shapewear is
considered undergarments. Please see our return policy